Frequently Asked Questions

Please read the frequently asked questions (FAQs) before sending. They may answer your questions regarding shipment or delivery.

The frequently asked questions section may resolve some of your doubts about our services.

How much does it cost?

Our staff will contact you with a personalised quote depending on your specific shipping needs. As each client is different, we like to personalise every quote we give based on the specific situation of the client.

Where can I ship my goods?

Based in the capital of Madrid and with agents in every province of Spain, we can advise you on the best way to deal with your transport needs, whether by land, sea or air, to nearly any place on the planet.

I haven’t received my shipment yet

Please, contact us on +34 914081804 or by e-mail (aereo@procoex.es). We’ll find your shipment and give you an estimated delivery date.

Can I cancel my shipment?

No problem, as long as your shipment hasn’t left the country of origin. If you decide to cancel your shipment, contact us on +34 914081804 or by e-mail (aereo@procoex.es).